THE CCO HOTLINE™
On-Demand Communications Leadership When You Need It
The CCO Hotline™ offers direct access to Chief Communications Officer–level guidance—without a retainer.
Not every organization needs a firm on contract.
But many leaders need a trusted, experienced communications partner they can think out loud with, pressure-test ideas alongside, and receive clear guidance from.
That is exactly what the CCO Hotline is for.
How It Works
Calls are available Tuesday through Thursday during SMJ business hours
Sessions are direct, one-on-one calls with Sharise M. Johnson
Schedule your call through Calendly and respond to a few quick questions that will support the prep for the call.
Payment must be made at the time of booking to finalize the booking.
Simple. Clear. Respectful of your time and ours.
What You Can Expect
Thoughtful listening
Strategic insight
Honest feedback
Clear next steps
No fluff, no overwhelm
This is not a sales call.
This is leadership-level support.
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$200 | 30 mins
Best for:
Quick strategic questions
Pressure-testing a message or decision
Immediate guidance without deep prep
Includes:
One 30-minute call with Sharise
Real-time strategic guidance
Verbal next steps during the call
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$350 | 60 minutes
Best for:
Campaign planning
Crisis communications guidance
Executive messaging refinement
Enrollment or media strategy
Includes:
One 60-minute call with Sharise
Live strategy and ideation
Clear priorities and next steps
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$500 | 90 minutes
Best for:
High-stakes situations
Multi-layered communications challenges
Executive leadership or board-level concerns
Includes:
One 90-minute call with Sharise
Deeper strategic analysis
Frameworks, options, and sequencing guidance
What You Can Use the Hotline For
The CCO Hotline can cover anything within SMJ’s areas of expertise, including:
Executive leadership communications questions
Crisis communications and rapid response strategy
Media relations and PR guidance
Campaign planning and messaging refinement
Enrollment communications strategy
Stakeholder communications
Internal messaging and alignment
Thought leadership and positioning
Communications audits and next steps
If it falls within strategic communications, we can cover it.
Who the Hotline Is For
Executive leaders
Communications managers or directors
Superintendents and school leaders
Nonprofit and foundation executives
Government and public-sector leaders
Corporate and small business decision-makers
If you are responsible for messaging, this is for you.
WHAT HAPPENS AFTER THE CALL
Follow-Up Flow
Within 24 Hours
Client receives:
Thank-you email
Invoice (if not already paid)
High-level recap (bullet points)
Within 3 Business Days (If Add-On Purchased)
Client receives:
Written summary
Strategic recommendations
Suggested next steps
If Ongoing Support Is a Fit
Client may receive:
SMJ service recommendations
SMJ School resources
Option to explore deeper partnership
No pressure. Clear options.
